Director, Patient Financial Services | Nonprofit Hospital System | Onsite | Southeastern U.S.

Competitive Compensation | Comprehensive Benefits | Relocation Assistance - Temporary Housing

This position is 100% onsite and will require relocation.

This organization is led by a highly engaged and supportive leadership team that prioritizes its people as its greatest asset, promoting a culture of trust, empowerment, and continuous development from the executive level throughout the organization.

The selected Director will provide strategic leadership across hospital and physician revenue cycle operations, driving financial performance, optimizing billing and collection effectiveness, and enhancing the overall patient financial experience.

About the Community

Located in one of the South’s most dynamic metropolitan regions, this community offers an exceptional quality of life supported by a strong and growing economy. Known for its affordability, livability, and business-friendly environment, the area blends Southern hospitality with modern amenities, cultural appeal, and a vibrant community atmosphere.

Residents enjoy:
• Affordable housing and a low overall cost of living
• A favorable tax environment and strong economic stability
• A vibrant arts, music, and entertainment scene
• Exciting collegiate sports and nationally recognized universities
• Outstanding dining, shopping, and cultural attractions
• Excellent educational opportunities
• A mild four-season climate and abundant outdoor recreation

Within an easy drive, residents can enjoy:
• White-sand Gulf Coast beaches
• Scenic lakes, rivers, and rolling countryside
• Historic towns and thriving urban centers
• Mountain landscapes, hiking trails, and outdoor adventures

For healthcare leaders seeking meaningful professional opportunities alongside an exceptional quality of life, this community offers an ideal combination of career, culture, and lifestyle.

Southeastern U.S.

• Provide strategic and operational leadership for hospital and physician patient financial services
• Oversee billing operations and ensure consistent performance across centralized and physician revenue cycle functions
• Develop processes and internal controls that support accurate revenue capture and appropriate reimbursement
• Identify opportunities to reduce revenue leakage, improve collections, and strengthen overall financial performance
• Evaluate workflows and operational practices to improve efficiency and reduce unnecessary costs
• Monitor key revenue cycle performance indicators and implement improvement strategies when opportunities are identified
• Partner with senior leadership to establish departmental priorities, goals, and long-term strategies
• Promote accountability, service excellence, and operational consistency across patient financial services teams
• Use data and financial analysis to identify trends, address performance gaps, and support informed decision-making
• Maintain compliance with applicable privacy requirements, organizational policies, and healthcare regulations
• Build collaborative relationships with leaders and teams throughout the organization

• Bachelor’s required, Master’s degree preferred
• Minimum 10 years of hospital and physician patient financial services leadership experience
• Strong knowledge of hospital and physician billing operations and revenue cycle practices
• Working knowledge of HIPAA requirements and healthcare privacy standards
• Demonstrated ability to lead teams, manage priorities, and improve operational performance
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently from broad strategic direction and manage competing priorities effectively
• Comfort working with computer-based systems and common business applications
• Ability to communicate effectively with individuals at all levels of the organization
• Commitment to delivering a professional and patient-focused service experience

Galileo Search, LLC partners with hospitals and healthcare organizations across the United States to identify, recruit, and retain the industry's most accomplished professionals and executives. Our clients include community and critical access hospitals, health systems, academic medical centers, and Fortune 500 corporations. To learn more about Galileo Search, LLC, visit our website at www.galileosearch.com

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