Director of Patient Access | Non-profit Hospital System | Southeastern U.S

Competitive Compensation | Superb Benefits Program | Relocation Assistance | Temporary Housing During Transition/Relocation

This is a Galileo Exclusive Search

Great location! Affordable housing, below-average taxes, and a lower overall cost of living make this an ideal setting for those looking to enhance their quality of life. Home prices are below the national average, as are property tax rates.

The region enjoys a mild, four-season climate—with colorful autumns, warm springs, balmy summers, and gentle winters that rarely bring snow or ice. Outdoor enthusiasts will appreciate the easy access to beach and mountain destinations, making it a year-round haven for recreation and relaxation.

Contact us today, in confidence, to learn more.

Southeastern, US

• Reports to the System Director of Patient Access
• 400+bed acute care facility
• Three manager-level direct reports
• Oversee Registration, Admitting, Pre-Registration, Patient Financial Services, ED Registration, and Inpatient Registration
• Collaborate with hospital leaders to maintain efficient patient access processes and improve registration workflows
• Monitor key performance indicators to ensure high-quality patient experiences and operational efficiency
• Address challenges with process standardization and reduce silos
• Serve as a mentor and guide to the existing team, supporting staff development
• Ensure compliance with regulatory standards and The Joint Commission guidelines
• Work closely with senior leadership to meet organizational goals and transition planning

• Bachelors degree highly preferred
• CHAM or CHAA certification is a plus
• 7+ years of patient access leadership experience
• Experience with multi-facility management and standardizing patient access processes
• Strong leadership, problem-solving, and communication skills
• Proficiency with patient access software (e.g., STAR Patient Accounting, Oracle/Cerner EHR)
• Ability to establish and maintain effective working relationships with all levels of hospital staff

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