Professional Self-Assessment

  • Revenue Cycle Self-Assessment

    Developed by: AHIMA

  • MM slash DD slash YYYY
  • PLEASE CHECK THE APPROPRIATE COLUMN THAT MOST ACCURATELY REFLECTS YOUR LEVEL OF EXPERIENCE OR SKILL:


    LEVELS OF PROFICIENCY


    0 - No Experience or skills | 1 - Some Knowledge in this area | 2 - Some or Limited Experience in this area | 3 - I am Experienced in this area.

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    Operations Management (Inpatient AND Outpatient Settings) Overseeing and managing revenue management and revenue control activities to include credentialing, coding, charge capture, charge master/super-bill maintenance, referrals and application support
    Controls and Standards Establishing and monitoring controls to ensure all components of the revenue cycle meet approved policies and standards
    Leadership/Team Being a resource and serving as a liaison in the organization to address coordination with managers and supervisors to review issues, solve problems, and provide direction on revenue cycle issues
    Leadership/Team Developing and maintaining good working relationships
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    Regulations Remaining current regarding principles and practices of healthcare administration, fiscal management, and government regulations and reimbursements
    Human Resource (HR) Management Proficiency with HR management practices including supervision and staff development
    Clinical Knowledge Knowledge of medical and procedural terminology, Anatomy & Physiology (A&P), abnormal lab results, disease processes, and pharmacology
    Decision Making Skills Exercising a high degree of initiative, judgment, discretion, and decision making skill to achieve organization objectives
    Clinical Knowledge Understanding of clinical practice and ability to interpret clinical and quality findings in the health record
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    Effective Communication Applying excellent interpersonal and outstanding communication skills with major stakeholders such as staff, physicians, executives, and the public
    Team Communication Effectively communicating and ensuring that policies are communicated to employees directly at department meetings or communication through the department management team
    Education Developing and providing cost-effective and competency-based educational seminars that can be used within the work setting to address cultural issues and provide strategies for overcome fears relating to adoption of new technology
    Verbal and Written Communication Skills Recommending and developing strategies with customers (including hospitals and physician senior leadership) on revenue management and revenue control operational project/system changes
    Education Identifying appropriate resources and sources of information for use in education that supports learning environments and fully reflects the healthcare electronic environment in which health professionals practice and embrace the adoption of new technology
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    Policy and Procedure Development Developing, implementing, and maintaining departmental policies and procedures in accordance with the organization's policies, and ensuring compliance with those policies
    Reporting and Analysis Preparing and analyzing monthly reports, benchmarking data to establish and monitor quality performance indicators
    Revenue and Expense Management Developing and implementing strategic goals, annual department objectives, and performance improvement plans to include supporting the development of new revenue programs
    Quality Performance and Best Practices Writing queries and pulling data from various systems to identify and measure performance against best practice quality standards in support of the organization's quality plan and leads department(s) to assure quality standards are met
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