Interim Quality, Patient Safety, & Performance Improvement Consultant | BSN, MSN, RN-CA, LEAN Certified | TJC & DNV


Last Updated: September 12, 2020 (10 months ago)

Interim Quality, Patient Safety, & Performance Improvement Consultant | BSN, MSN, RN-CA, LEAN Certified | TJC & DNV
Immediately
Leadership & Acute Care Experienced

A highly experienced healthcare professional with expertise in operations and management of hospital Clinical Quality Improvement. She has a proven ability to meet regulatory requirements through an understanding of rules and regulations, TJC, DNV, CMS, OSHA, and continual survey readiness. She has extensive experience designing and rebuilding clinical programs, coaching senior leadership in lean management principles and develops and implements strategies aimed at improving performance.

References & Reviews

• “She is great at communicating with folks at all levels to explain why things need to be done, how it should be done, and is open to hearing different viewpoints; She really works with the team to produce results.”
• “She is an excellent change agent and gets results at all levels.”
• “She really follows through and does what she says she's going to do.”
• “She's an excellent communicator and team builder; She really supports the team in getting things done, she invites input, she's willing to listen to ideas to the team and use their ideas when possible. She really takes the journey with the team.”
• “When I brought her into the ICU, she took the orientation program and completely re-wrote it; At the time, we weren’t able to find people to be preceptors, and she was able to rebuild the program, and the changes she made are still in place today.’
• “She took on some real system challenges through the LEAN program.”

• Quality Improvement
• Performance Improvement
• Lean Methodologies
• Regulatory Compliance
• Patient Satisfaction
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety

Resume Content

Title:

Interim Quality, Patient Safety, & Performance Improvement Consultant | BSN, MSN, RN-CA, LEAN Certified | TJC & DNV

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A highly experienced healthcare professional with expertise in operations and management of hospital Clinical Quality Improvement. She has a proven ability to meet regulatory requirements through an understanding of rules and regulations, TJC, DNV, CMS, OSHA, and continual survey readiness. She has extensive experience designing and rebuilding clinical programs, coaching senior leadership in lean management principles and develops and implements strategies aimed at improving performance.

References & Reviews

• “She is great at communicating with folks at all levels to explain why things need to be done, how it should be done, and is open to hearing different viewpoints; She really works with the team to produce results.”
• “She is an excellent change agent and gets results at all levels.”
• “She really follows through and does what she says she's going to do.”
• “She's an excellent communicator and team builder; She really supports the team in getting things done, she invites input, she's willing to listen to ideas to the team and use their ideas when possible. She really takes the journey with the team.”
• “When I brought her into the ICU, she took the orientation program and completely re-wrote it; At the time, we weren’t able to find people to be preceptors, and she was able to rebuild the program, and the changes she made are still in place today.’
• “She took on some real system challenges through the LEAN program.”

Qualifications & Achievements:

• Excels in developing patient safety initiatives and compliance with accrediting and regulatory standards through comprehensive assessment, planning, monitoring and evaluation of organizational processes
• Manages daily operations of the Quality Services Department and staff, including RN Quality Analysts and Peer Review Quality Liaison
• Facilitates clear, accurate communication regarding performance improvement and outcomes to all levels of the organization
• Instrumental in developing and implementing policies and procedures to promote patient safety and best practice guidelines
• Coaches leadership in lean management principles
• Partners with Organizational Development and Learning, Human |Resources, and Clinical Education to ensure workshops, improvement systems and tools are accessible and effective
• Empowers leaders to apply and coach lean principles with their teams
• Positive, outgoing, with an optimistic approach to facing problems

Expertise:

• Quality Improvement
• Performance Improvement
• Lean Methodologies
• Regulatory Compliance
• Patient Satisfaction
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety

Experience:

• Assistant Director of Clinical Quality Improvement | 200 Bed Acute Care Hospital
• Senior Improvement Advisor, Lean Office | Large Nonprofit Integrated Hospital System
• Nursing Improvement Advisor | Large Nonprofit Integrated Hospital System
• Clinical Nurse Manager | 180 Bed Acute Care Hospital

Education:

• Bachelor of Science in Nursing (BSN)
• Master of Science in Nursing (MSN)
• Registered Nurse (RN)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."