Interim Chief Quality Officer | MSN, RN


Last Updated: October 10, 2019 (10 months ago)

Interim Chief Quality Officer | MSN, RN
Immediately
Leadership & Acute Care Experienced

A high energy Director of Quality & Risk with over 30 years of clinical management experience who is ready for her next assignment. Her expertise includes quality improvement, risk management, patient safety, and performance improvement. She is a change agent, developing and implementing policies and procedures to streamline current processes while improving overall quality and patient safety initiatives.

References & Reviews

• “She is organized, concise, professional and provides action plans to achieve goals.”
• “She was able to come in and get the quality program organized very quickly.”
• “She identified and filled gaps, improved staffing levels, and resolved concerns of senior management.”
• “She’s dedicated and is able to provide structure and organization to the medical staff support function.”
• “She is constructive and positive in her interactions, she addresses issues in a positive way.”

• Quality Improvement
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• Infection Prevention

Resume Content

Title:

Interim Chief Quality Officer | MSN, RN

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A high energy Director of Quality & Risk with over 30 years of clinical management experience who is ready for her next assignment. Her expertise includes quality improvement, risk management, patient safety, and performance improvement. She is a change agent, developing and implementing policies and procedures to streamline current processes while improving overall quality and patient safety initiatives.

References & Reviews

• “She is organized, concise, professional and provides action plans to achieve goals.”
• “She was able to come in and get the quality program organized very quickly.”
• “She identified and filled gaps, improved staffing levels, and resolved concerns of senior management.”
• “She’s dedicated and is able to provide structure and organization to the medical staff support function.”
• “She is constructive and positive in her interactions, she addresses issues in a positive way.”

Qualifications & Achievements:

• Oversight of Quality, Data Analysis, Case Management, Social Workers, Contracts, Compliance, Medical Staff Office, Clinical Doc Specialist, Infection Prevention, Patient Relations, and Risk Management
• Collaborated with leadership to bring facility into a state of survey readiness
• Preformed mock survey’s, tracers and education to staff and prepared the Ed FSED for pending TJC survey
• Developed the 2018 Leapfrog team to prepare for the submission and final submission
• Developed and implemented a Quality, Utilization, and CDO dashboard
• Instrumental in implementing lean programs, improving status and streamlining operations, saving $350,000
• Coordinated with Insurance Carrier and legal services to close and/or settle carryover cases
• Assessed and revised hospital-wide Performance Improvement program to foster regulatory compliance

Expertise:

• Quality Improvement
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• Infection Prevention

Experience:

• Interim Director, Infection Prevention | 1000+ Bed Acute Care Hospital
• Interim VP of Quality and Patient Safety | 400+ Bed Acute Care Hospital
• Interim Chief Quality Officer | 300+ Bed Acute Care Hospital
• Associate VP of Quality & Risk | 125 Bed Acute Care Hospital
• Quality & Risk Director | 25+ Bed Acute Care Hospital

Education:

• Master of Science in Nursing (MSN)
• Registered Nurse (RN)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."