Interim Director of Quality & Patient Safety | MBA, RN, FACHE


Last Updated: March 7, 2020 (10 months ago)

Interim Director of Quality & Patient Safety | MBA, RN, FACHE
Immediately
Leadership & Acute Care Experienced

Our candidate is a senior level leadership professional and change agent. She specializes in elevating Quality performance, productivity, and patient satisfaction in acute care and teaching hospitals. She is an expert in analyzing organizational compliance with accreditation and regulatory standards, designing strategies for improvement, and executing action plans to increase levels of performance excellence. When you've had a chance to review the details below, please email or give me a call to discuss this outstanding interim professional.

• Quality / Patient Safety
• Operational Excellence
• Regulatory Compliance
• Employee Engagement
• Strategic Planning
• Nurse/Physician Relations
• Service Line Development
• Cost Containment
• Nurse Recruitment & Retention
• Operational Improvements

Resume Content

Title:

Interim Director of Quality & Patient Safety | MBA, RN, FACHE

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

Our candidate is a senior level leadership professional and change agent. She specializes in elevating Quality performance, productivity, and patient satisfaction in acute care and teaching hospitals. She is an expert in analyzing organizational compliance with accreditation and regulatory standards, designing strategies for improvement, and executing action plans to increase levels of performance excellence. When you've had a chance to review the details below, please email or give me a call to discuss this outstanding interim professional.

Qualifications & Achievements:

• Blends clinical background with financial acumen to customize quality program design to drive positive, sustainable change
• Assesses overall effectiveness of Regulatory/Compliance and Performance Improvement programs to provide recommendations for improvement
• Provides leadership in the development of inter-team/system communication, facilitating cultural change and promotion of fully interconnected operations
• Evaluates, restructures and develops strategic plans for the Quality Management department including Risk Management, Customer Relations, Infection Control, and Pay for Performance Measures
• Developed a Just Culture initiative with implementation of root cause analysis for in-depth analysis of adverse events, leading to sustainable improvements
• Facilitates multi-disciplinary teams, including physicians, clinicians, and other support staff (inpatient and outpatient) to proactively address gaps and increase safety
• Implemented a TJC readiness program, focusing on journey to high reliability and integration of system level initiatives
• Increased Leapfrog Safety Survey score from “D” to “A”, top designation

Expertise:

• Quality / Patient Safety
• Operational Excellence
• Regulatory Compliance
• Employee Engagement
• Strategic Planning
• Nurse/Physician Relations
• Service Line Development
• Cost Containment
• Nurse Recruitment & Retention
• Operational Improvements

Experience:

• Interim Quality Consultant | 200+ Bed Acute Care Hospital
• Interim Administrative Director of Quality & Patient Safety | 700 Bed Teaching Hospital, 200 Bed Acute Care Hospital, and 28 Ambulatory Clinics
• Director of Quality, Risk Management & Regulatory Compliance | 325+ Bed Community Hospital

Education:

• Master of Business Administration (MBA)
• Registered Nurse (RN)
• Fellow of the American College of Healthcare Executives (FACHE)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."