Interim Quality Consultant | BSN, RN


Last Updated: March 7, 2020 (11 months ago)

Interim Quality Consultant | BSN, RN
Immediately
Leadership & Acute Care Experienced

A senior-level healthcare leader with over 15 years of progressive management experience. She possesses the ability to adapt to constantly changing environments, utilize critical thinking, and serve as a persistent advocate for quality and safety in patient care. She’s a patient-focused professional with an intense focus in building processes; implementing assurance measurements and auditing tools, improving clinical management processes throughout the organization, and working diligently to promote evidence-based practices. She is a true advocate for quality and safety in patient care and is able to initiate positive change. She is committed to delivering compassionate, safe, and personalized care to all persons.

References & Reviews

• “She developed streamlined data reporting and created focused dashboards allowing everyone to see how they were doing and what needed to be done.”
• “She is a servant leader; she’s very good at explaining the ‘why’ behind what needs to be done.”
• “She is great at identifying the value that people bring to the table and the really attracts people to her.”

• Quality Improvement
• Patient Safety
• Performance Improvement
• TJC, CMS, & State Regulatory Compliance
• Policy & Procedure Development / Implementation
• Staff Development & Training
• Business Management
• Accreditation
• Strategic Planning
• Organizational Development
• HIPAA Compliance
• Case Management
• Heart Failure Quality
• Strategic Planning

Resume Content

Title:

Interim Quality Consultant | BSN, RN

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A senior-level healthcare leader with over 15 years of progressive management experience. She possesses the ability to adapt to constantly changing environments, utilize critical thinking, and serve as a persistent advocate for quality and safety in patient care. She’s a patient-focused professional with an intense focus in building processes; implementing assurance measurements and auditing tools, improving clinical management processes throughout the organization, and working diligently to promote evidence-based practices. She is a true advocate for quality and safety in patient care and is able to initiate positive change. She is committed to delivering compassionate, safe, and personalized care to all persons.

References & Reviews

• “She developed streamlined data reporting and created focused dashboards allowing everyone to see how they were doing and what needed to be done.”
• “She is a servant leader; she’s very good at explaining the ‘why’ behind what needs to be done.”
• “She is great at identifying the value that people bring to the table and the really attracts people to her.”

Qualifications & Achievements:

• Manages the collection and analysis of clinical outcomes data to develop clinical process improvement initiatives
• Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards
• Ensures evidence-based practices for the Heart Failure Navigator in three hospitals and heart failure clinics
• Provides patient education material to provide better understanding the plan of care, diagnosis and proper self-management skills
• Routinely provided staff development and education
• Implementation of a multidimensional nurse navigator program that enhances cross-continuum of care
• Significantly reduced 30-day, all-cause hospital readmissions and improved follow-up compliance
• Created dashboards to track and report on data for quality improvement
• Revised and implemented new electronic healthcare Event Incident Reporting System
• Led hospital through a 3-year TJC accreditation with minimal recommendations and no follow-up visits required

Expertise:

• Quality Improvement
• Patient Safety
• Performance Improvement
• TJC, CMS, & State Regulatory Compliance
• Policy & Procedure Development / Implementation
• Staff Development & Training
• Business Management
• Accreditation
• Strategic Planning
• Organizational Development
• HIPAA Compliance
• Case Management
• Heart Failure Quality
• Strategic Planning

Experience:

• Quality Outcomes Care Manager | Four Hospital System | 10 FTEs
• Director of Quality Outcomes | 200+ Bed Acute Care Hospital | 6 FTEs
• Director, County Nurse Manager | Public Health Department | 12 FTEs

Education:

• Bachelor of Science in Nursing (BSN)
• Registered Nurse (RN)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."