Interim Risk Manager | BS, CPHRM


Last Updated: November 16, 2019 (11 months ago)

Interim Risk Manager | BS, CPHRM
Immediately
Leadership & Acute Care Experienced

A highly skilled Risk Manager with over 30 years of clinical experience in the healthcare risk management arena. She specializes in oversight of all aspects of the Risk Management programs including patient safety, rapid change processes, documentation, regulatory representation, training, budgets, and clinical auditing. Evaluates and creates trend occurrence reports for process improvement, patient safety, and serious safety events. Specialties include facilitating root cause analysis meetings and development of corrective action plans. Provides direction and education to executive leadership directors, and staff regarding a variety of risk management topics to include management of patient safety events, strategies to reduce errors, loss prevention, and performance improvement.

References & Reviews

• “With her background in patient safety and risk, she brought a unique set of skills that enhanced our awareness of clinical risk, and she did a great job of educating our team.”
• “She knows what she needs to do, she’s very active and will get it done!”
• “She is detail-oriented and always prepared going into meetings; her ducks are always in a row.”
• “She has excellent leadership skills, she’s a communicator and really digs to get as much information as possible so that she can make informed decisions.”

• Risk Management
• Patient Safety
• TJC, CMS
• Auditing
• Performance Improvement
• Emergency and Surgical Services

Resume Content

Title:

Interim Risk Manager | BS, CPHRM

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A highly skilled Risk Manager with over 30 years of clinical experience in the healthcare risk management arena. She specializes in oversight of all aspects of the Risk Management programs including patient safety, rapid change processes, documentation, regulatory representation, training, budgets, and clinical auditing. Evaluates and creates trend occurrence reports for process improvement, patient safety, and serious safety events. Specialties include facilitating root cause analysis meetings and development of corrective action plans. Provides direction and education to executive leadership directors, and staff regarding a variety of risk management topics to include management of patient safety events, strategies to reduce errors, loss prevention, and performance improvement.

References & Reviews

• “With her background in patient safety and risk, she brought a unique set of skills that enhanced our awareness of clinical risk, and she did a great job of educating our team.”
• “She knows what she needs to do, she’s very active and will get it done!”
• “She is detail-oriented and always prepared going into meetings; her ducks are always in a row.”
• “She has excellent leadership skills, she’s a communicator and really digs to get as much information as possible so that she can make informed decisions.”

Qualifications & Achievements:

• Provides risk management expertise to leadership and staff with 24-hour accessibility
• Conducts investigation, reporting, and resolution of claims, prioritization of events, documenting the final resolution, and mitigation
• Provides direction and education to leadership, directors, and all staff regarding a variety of risk management topics to include management of patient safety events, strategies to reduce errors, loss prevention, and performance improvement
• Facilitates RCA, FMEA, and redesign projects and developed corrective action plans
• Experience with The Joint Commission, CMS, and State survey requirements
• Strong resolutions skills during patient interactions and complaints and effectively coordinates issues with legal affairs
• Excellent communicator, trainer, and educator

Expertise:

• Risk Management
• Patient Safety
• TJC, CMS
• Auditing
• Performance Improvement
• Emergency and Surgical Services

Experience:

• Interim Risk Consultant | 50-bed Acute Care Hospital
• Clinical Audit Manager | Healthcare System
• Risk Management Specialist | Healthcare System

Education:

• Bachelor of Science (BS)
• Certified Professional in Healthcare Risk Management (CPHRM)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."