Interim Director of Quality & Risk | BA, MS, RN


Last Updated: October 31, 2019 (11 months ago)

Interim Director of Quality & Risk | BA, MS, RN
Immediately
Leadership & Acute Care Experienced

Patient-focused, highly qualified quality, risk, and regulatory compliance nurse leader with more than 30 years of medical service in inpatient and outpatient settings. Direct contributor to the organizations’ mission and vision by planning, designing, studying, assessing, and implementing hospital-wide performance improvement initiatives, survey readiness programs, and risk prevention measures. Expert in coordination of internal performance improvement activities. Manages activities necessary to ensure appropriate utilization of the hospital and its resources while maintaining optimal achievable standards of patient care. Works collaboratively with the medical staff and leadership in support of process improvement, risk management, and patient safety goals.

References & Reviews

• “She came in to the organization during a receivership, this was a very turbulent time and she did an excellent job!”
• “Her nursing background and knowledge of the TJC survey process make her very valuable.”
• “She does a fabulous job under stressful circumstances, and she has great energy!”

• Quality Improvement
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• TJC/DNV

Resume Content

Title:

Interim Director of Quality & Risk | BA, MS, RN

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

Patient-focused, highly qualified quality, risk, and regulatory compliance nurse leader with more than 30 years of medical service in inpatient and outpatient settings. Direct contributor to the organizations’ mission and vision by planning, designing, studying, assessing, and implementing hospital-wide performance improvement initiatives, survey readiness programs, and risk prevention measures. Expert in coordination of internal performance improvement activities. Manages activities necessary to ensure appropriate utilization of the hospital and its resources while maintaining optimal achievable standards of patient care. Works collaboratively with the medical staff and leadership in support of process improvement, risk management, and patient safety goals.

References & Reviews

• “She came in to the organization during a receivership, this was a very turbulent time and she did an excellent job!”
• “Her nursing background and knowledge of the TJC survey process make her very valuable.”
• “She does a fabulous job under stressful circumstances, and she has great energy!”

Qualifications & Achievements:

• Leads and serves as a model for identifying opportunities for improvement throughout the organization
• Manages activities necessary to ensure appropriate utilization of the hospital and its resources while maintaining optimal achievable standards of patient care
• Thoroughly knowledgeable in TJC, DNV, rules and regulations, continual survey readiness, National Patient Safety Goals and Core Measures
• Expert in coordination of internal performance improvement activities
• Expertise in root cause analysis, Failure Mode & Effects Analysis (FMEA) and fosters internal risk identification procedures
• Actively engages physicians and nursing staff and is comfortable navigating at the C/Board level to transform care to ensure the quality of care and increase patient safety
• Excels in performance improvement survey design, analysis and reporting and directly involved in monitoring quality indicators
• Strong resolutions skills, able to represent the organization during patient interactions and complaints, while coordinating resolutions with legal affairs team
• Excellent communicator who is articulate and professional with a demonstrated ability to work collaboratively to achieve desired results

Expertise:

• Quality Improvement
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• TJC/DNV

Experience:

• Director of Quality, Regulatory, and Patient Safety | 200+ Bed Acute Care Hospital
• Interim Director of Risk Management | 400+ Bed Acute Care Hospital
• Interim Director of Risk Management | 50+ Bed Community Hospital
• Interim Quality Director | 2 Hospital System

Education:

• Bachelor of Arts, Social and Health Services (BA)
• Master of Science, Healthcare Risk Management (MS)
• Registered Nurse (RN)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."