Interim Director of HIM | BBA, RHIA


Last Updated: October 29, 2019 (11 months ago)

Interim Director of HIM | BBA, RHIA
Immediately
Leadership & Acute Care Experienced

A high-energy Health Information Management Consultant with over 20 years of experience in acute care hospitals. A proven change agent, she possesses strong program development, execution, change management, and analytical skills. Specializing in turn-around management, she establishes staff competency levels, manages optimization on EHR products, and serves as a clinical champion for program development. She provides daily operational management and establishes policy & procedures to ensure quality and production with the HIM department.

References & Reviews

• “She knows what she's doing and can go into any situation, take control, and turn things around.”
• “She took over a highly dysfunctional team, the department was out of control, if the state had walked in the hospital would have been shut down. She set and implemented plans to get people and activities back in line. She managed a total turn-around of the team and ensured compliance while improving efficiency and cohesiveness.”
• “She is just brilliant; she's excellent at what she does!”
• “She has always demonstrated a willingness to go the extra mile to ensure that the task at hand is not only completed in a timely manner but with the detail of a true professional.”
• “She brings great knowledge and understanding to her projects.”
• “She's focused on details and results oriented... and a joy to work with!”

• Utilization & Optimization of EHR products
• Program Management & Policy Development
• Clinical Documentation Improvement
• Turn-Around Operations
• Information Governance Programs
• Performance Improvement
• Coding Standards
• Policy & Procedure Establishment / Update
• System Planning and Implementation
• Workflow Assessment & Best Practices Establishment

Resume Content

Title:

Interim Director of HIM | BBA, RHIA

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A high-energy Health Information Management Consultant with over 20 years of experience in acute care hospitals. A proven change agent, she possesses strong program development, execution, change management, and analytical skills. Specializing in turn-around management, she establishes staff competency levels, manages optimization on EHR products, and serves as a clinical champion for program development. She provides daily operational management and establishes policy & procedures to ensure quality and production with the HIM department.

References & Reviews

• “She knows what she's doing and can go into any situation, take control, and turn things around.”
• “She took over a highly dysfunctional team, the department was out of control, if the state had walked in the hospital would have been shut down. She set and implemented plans to get people and activities back in line. She managed a total turn-around of the team and ensured compliance while improving efficiency and cohesiveness.”
• “She is just brilliant; she's excellent at what she does!”
• “She has always demonstrated a willingness to go the extra mile to ensure that the task at hand is not only completed in a timely manner but with the detail of a true professional.”
• “She brings great knowledge and understanding to her projects.”
• “She's focused on details and results oriented... and a joy to work with!”

Qualifications & Achievements:

• Directed and managed at Corporate and Facility level HIM Department, including Privacy, CDI, and RAC Programs, managed Quality and CDI programs, and managed Medical Staff credentialing
• Administrated HIM Departments based on best practices of Information Governance meeting compliance needs while mitigating risk
• Administrative style aimed at the elimination of medical record coding edits, denials and provider Queries for uncoded records hitting the DNFB
• Preparation & participation in multiple CMS, TJC, DNV, and state surveys
• Established staff competency for HIM coders, Clinical Documentation Improvement, Release of Information, scanning & indexing, & analysis staff within the overall staffing model
• Uses discretion and judgment concerning administrative supervisory and managerial decisions and recommendations
• Establishes and oversees deliverable expectations & elimination of managerial problems for internal and vendor-based Release of Information programs
• Established Operational Policy & Procedures to ensure quality and production within the Health Information Management section
• Participated in and recommended changes to the Medical Staff leadership required to update the Informed Consent process
• Completed evaluation of the hospital-based Emergency Department hybrid record coding throughput process
• Developed staffing analysis for the organization; Recommended Data Governance Policy & Procedures for the Client
• Provides overall management of the HIM Department and hospital CDI and ROI Programs, including development and adherence to P&Ps by HIPAA and regulatory agencies

Expertise:

• Utilization & Optimization of EHR products
• Program Management & Policy Development
• Clinical Documentation Improvement
• Turn-Around Operations
• Information Governance Programs
• Performance Improvement
• Coding Standards
• Policy & Procedure Establishment / Update
• System Planning and Implementation
• Workflow Assessment & Best Practices Establishment

Experience:

• Interim Health Information Management Director | 100+ Bed Acute Care Hospital
• Interim Medical Records Director | 125+ Bed Acute Care Hospital
• Interim HIM Consultant | 100 Bed Acute Care Hospital
• Interim HIM Consultant | 500 Bed Acute Care Hospital
• Interim HIM Director & Privacy Officer | 2 Acute Care Hospitals

Education:

• Bachelor of Business Administration (BBA)
• Registered Health Information Administrator (RHIA)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."