Interim Director of Case Management | RN (CA, FL, TX), CCM


Last Updated: November 29, 2019 (12 months ago)

Interim Director of Case Management | RN (CA, FL, TX), CCM
Immediately
Leadership & Acute Care Experienced

A highly experienced, "hit the ground running" Case Management professional with over 15 years in Director level positions. She is a dynamic change manager, who has helped facilities reduce length of stay and improve budget outcomes. She manages lean project implementations while focusing on time management and resource reduction. She provides oversight and broad direction to the clinical care management department, including utilization review, progression of care, social service, and discharge planning.

References & Reviews

• “She is very good at assessments of new environments and then adjusting people and processes to improve.”
• “She can quickly identify opportunities, engage the team and work with leadership to improve processes and metrics.”
• “She is able to lend her expertise, best practices, and problem resolution skills to get any department under control and performing optimally.”
• “She is great at analyzing a situation, identifying the need, and coordinating with others to develop and implement solutions.”
• “She is great at relationship development; she knows that face-to-face conversations make all the difference in the effectiveness of the team.”

• Health Care Administration
• Case Management
• Quality / Process Improvement
• Change Management
• Denial Management
• Care Coordination
• Length of Stay Reduction
• Staff Assessment
• Process Improvement

Resume Content

Title:

Interim Director of Case Management | RN (CA, FL, TX), CCM

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A highly experienced, "hit the ground running" Case Management professional with over 15 years in Director level positions. She is a dynamic change manager, who has helped facilities reduce length of stay and improve budget outcomes. She manages lean project implementations while focusing on time management and resource reduction. She provides oversight and broad direction to the clinical care management department, including utilization review, progression of care, social service, and discharge planning.

References & Reviews

• “She is very good at assessments of new environments and then adjusting people and processes to improve.”
• “She can quickly identify opportunities, engage the team and work with leadership to improve processes and metrics.”
• “She is able to lend her expertise, best practices, and problem resolution skills to get any department under control and performing optimally.”
• “She is great at analyzing a situation, identifying the need, and coordinating with others to develop and implement solutions.”
• “She is great at relationship development; she knows that face-to-face conversations make all the difference in the effectiveness of the team.”

Qualifications & Achievements:

• Mentors and coaches case managers while implementing process improvements that focus on timely discharges
• Re-energizes care coordination / interdisciplinary team meetings to meet TJC standards
• Collaboratively identifies opportunities for improvement and education related to cost effective resource consumption and fiscal responsibility
• Assesses staffing and restructuring to provide throughput efficiency focusing on uninsured and complex cases
• Coordinates and directs the Utilization Review Committee
• Provides excellent leadership to Case Managers, Social Workers, Transition of Care Coordinators and Clinical Documentation Improvement Specialists
• Effective communicator, able to build relationships with physicians, nurses, social workers, medical records, administration and outside agencies
• High energy with the ability to work under stress

Expertise:

• Health Care Administration
• Case Management
• Quality / Process Improvement
• Change Management
• Denial Management
• Care Coordination
• Length of Stay Reduction
• Staff Assessment
• Process Improvement

Experience:

• Interim Manager, Coordination of Care | 100+ Bed Acute Care Hospital | 5 FTEs
• Interim Director of Case Management | 250+ Bed Acute Care Hospital | 10 FTEs
• Interim Director of Case Management | 375+ Bed Acute Care Hospital | 20 FTEs
• Interim Director Case Manager | 1000 + Bed Acute Care Hospital | 32 FTEs

Education:

• Registered Nurse (RN) – CA, FL (Compact), TX
• Certified Case Manager (CCM)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."