Interim Risk & Patient Safety Leadership | BSN, JD, RN, CPHRM


Last Updated: March 7, 2020 (11 months ago)

Interim Risk & Patient Safety Leadership | BSN, JD, RN, CPHRM
Immediately
Acute Care Experienced

A “hit the ground running” professional with experience ranging from hands-on clinical nursing through medical malpractice litigation and consulting to healthcare executive administrator and Risk Management leadership.

References & Reviews

• “She redesigned our root cause analysis formatting for dealing with diagnostic errors, increasing the detection from 30% to 95%!”
• “She was instrumental in developing multiple new strategies to reduce errors with patients.”
• “She can access the current situation and be a change agent very quickly.”
• “She was highly sought after by physicians and nursing staff to lead meetings, educational programs and presentations.”
• “She is excellent at building good-will within the department through her honesty, openness, and knowledge.”
• “She is a good mentor to others. She gives clear communication, has reasonable expectations and great follow through.”

• Policy Development & Implementation
• Strategic Planning
• Fostering Teamwork / Employee Engagement
• Quality Improvement
• Compliance
• Team STEPPS, LEAN, Just Culture
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• TJC, CMS, & Regulatory Compliance

Resume Content

Title:

Interim Risk & Patient Safety Leadership | BSN, JD, RN, CPHRM

Date Available:

Currently Available

Summary:

Acute Care Experienced

A “hit the ground running” professional with experience ranging from hands-on clinical nursing through medical malpractice litigation and consulting to healthcare executive administrator and Risk Management leadership.

References & Reviews

• “She redesigned our root cause analysis formatting for dealing with diagnostic errors, increasing the detection from 30% to 95%!”
• “She was instrumental in developing multiple new strategies to reduce errors with patients.”
• “She can access the current situation and be a change agent very quickly.”
• “She was highly sought after by physicians and nursing staff to lead meetings, educational programs and presentations.”
• “She is excellent at building good-will within the department through her honesty, openness, and knowledge.”
• “She is a good mentor to others. She gives clear communication, has reasonable expectations and great follow through.”

Qualifications & Achievements:

• Ensures organizational compliance with risk management related standards by TJC, CMS, and State regulations
• Able to partner with clinicians and senior management to implement successful Quality Improvement activities while also performing as an adaptable administrator
• Uses strong communication, organizational, and problem resolution skills to lead various departments in an increasingly complex regulatory environment
• Team STEPPS instructor who successfully provided a team training initiative to the family birthing unit utilizing simulation lab for high-risk cases
• Collaborates with clinical leaders and senior management in implementing institution-wide quality improvement projects
• Monitors activities for effectiveness through root cause analysis, LEAN, and FMEA team training
• Implemented a system to reduce claims management related costs through medical error disclosure and apology, teaming with in-house counsel and clinical leaders in effective early litigation management
• Provides leadership in performance improvement analysis and external reporting of quality measures for Leapfrog Hospital Safety Score and CMS
• Enabled organization-wide trend analysis and development of immediate remedial action plans to address improvement of care in high-risk areas
• Drove customization and implementation of Claims Management and Root Cause Analysis software, collaborating with vendors and internal IT
• Analyzed occurrence reporting trending for systems reviews, and developed patient safety department reports on trends for process improvements
• Implement risk management staff education and managed reporting to licensing agencies and facilitate all root cause analysis (RCA) reviews

Expertise:

• Policy Development & Implementation
• Strategic Planning
• Fostering Teamwork / Employee Engagement
• Quality Improvement
• Compliance
• Team STEPPS, LEAN, Just Culture
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• TJC, CMS, & Regulatory Compliance

Experience:

• Interim Risk Consultant | 250+ Bed Acute Care Hospital
• Interim Director of Risk | 50+ Bed Acute Care Hospital
• Interim Director of Risk | 45+ Bed Acute Care Hospital
• VP of Quality | 45+ Bed Acute Care Hospital
• Director of Risk | 600+ Bed Acute Care Hospital

Education:

• Bachelor of Science in Nursing (BSN)
• Juris Doctorate (JD)
• Registered Nurse (RN)
• Certified Professional in Healthcare Risk Management (CPHRM)

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Testimonials

"She has been perfect for us particularly since we are in our Joint Commission survey window for both our Disease Specific Care certification reviews and our triennial accreditation.  I also believe she is the one that’s helped us identify the root cause of some of our SSI’s.

Thank you for connecting us with [her]."

"[She] is an excellent addition to our team. She was able to hit the ground running, and I am very excited to be working with her. I believe with her positive attitude, we are really going to be able to turn our little home health ship around, and get it running well."

"[She] walked into a very challenging position - technically, politically, and operationally. She inherited a disorganized and unreliable credentialing history, records, and dysfunctional staff. She has a terrific work ethic, very pleasant interpersonal and leadership style, and great fund of knowledge. She has been incredibly reliable, dedicated, focused, and industrious. Thank you for sending her to us."

"[The Galileo Interim] was well received by our hospital staff members. She built relationships and was always in an "appreciative inquiry" mode. She quickly came up to speed on the transition of the retiring Quality Manager, and effectively transferred the necessary information to the new Quality Manager.

Many among our team have said they would like her to stay? We would like to have her come back for specific projects as needed."

"[He] spent an extended time at our hospital and lay the foundation of a strong infection prevention program. He assisted with program development (including training a new IP) and with policy development. He was well-received by everybody. Very adaptable to different audiences, always professional, and approached circumstances with a goal of providing support and guidance. In my experience, he was one of the strongest infection prevention professionals I've worked with, and he has my strongest recommendation."