Interim Director of Quality | BA, MS, RN, CPHQ Last Updated: December 6, 2017 (12 days ago)
Interim Director of Quality | BA, MS, RN, CPHQ
Immediately
Leadership & Acute Care Experienced

Our candidate is a highly skilled Interim Director of Quality with over 30 years of clinical experience combined with over 18 years focused on healthcare quality. Her expertise includes development and implementation of department-specific metrics, data acquisition and analysis, and collaboration with physician leadership in the review of departmental and individual performance. She has effectively and successfully managed quality, infection prevention, risk management, and case management departments. When you've had a chance to review the details below, please email or give me a call to discuss this outstanding interim professional.

References & Reviews
________________________________________
• “She can take her knowledge and create a message that makes sense to non-quality people, she's really great at showing everyone the need.”
• “She led us through several successful TJC visits, she also managed to elevate quality scores in key areas to the 97th percentile and has maintained those numbers.”
• “She has a very collaborative practice mentality, she works with leaders in all areas, explains issues and resolutions and why the changes are important.”
• “She builds rapport well, she understands how to build that collaboration with her teammates to get them on board.”
• “She took things to the next level, she was able to get the directors together and do creative things to improve the overall quality for the hospital. She was able to get people excited about quality!”
• “She takes a practical approach, she's a great role model, very professional, and very focused on patient safety and quality.”

• Excels in identifying issues, and developing and implementing initiatives to address those needs
• Thoroughly knowledgeable in TJC, CMS rules and regulations and continual survey readiness
• Familiar with IPPS, OPPS, Quality Net, and state quality reporting
• Implemented voluntary Medicare Core Measure reporting
• Developed and implemented an annual risk management evaluation and improvement plan
• Implemented electronic patient safety occurrence reporting, and compliment/complaint feedback management
• Manages all patient safety events and complaints with the assistance of appropriate staff and department leaders
• Computer savvy and well versed in numerous software and EMR platform, proficient in Word, Excel, and PowerPoint
• Advanced skills in data analysis and presentation development; served as an Excel resource/instructor to other staff
• Performance Improvement
• Lean / Six Sigma
• Assurance
• Quality Improvement
• Risk Management
• Patient Safety
• Work Flow Analysis
• Interim Quality / Performance Improvement Consultant | 375+ bed acute care hospital
• Interim Quality Manager/Analyst/Consultant | 50 bed acute care hospital
• Interim Case Manager/Utilization Review Director | 25+ bed critical access & 20 LTC bed hospital
• Director of Quality, Risk, Utilization Review, and Infection Control | 25 bed critical access & 60+ bed skilled nursing hospital
• Master of Science Degree (MS)
• Registered Nurse (RN)
• Certified Professional in Healthcare Quality (CPHQ)

Resume Content

Title:

Interim Director of Quality | BA, MS, RN, CPHQ

Date Available:

Immediately

Summary:

Leadership & Acute Care Experienced

Our candidate is a highly skilled Interim Director of Quality with over 30 years of clinical experience combined with over 18 years focused on healthcare quality. Her expertise includes development and implementation of department-specific metrics, data acquisition and analysis, and collaboration with physician leadership in the review of departmental and individual performance. She has effectively and successfully managed quality, infection prevention, risk management, and case management departments. When you've had a chance to review the details below, please email or give me a call to discuss this outstanding interim professional.

References & Reviews
________________________________________
• “She can take her knowledge and create a message that makes sense to non-quality people, she's really great at showing everyone the need.”
• “She led us through several successful TJC visits, she also managed to elevate quality scores in key areas to the 97th percentile and has maintained those numbers.”
• “She has a very collaborative practice mentality, she works with leaders in all areas, explains issues and resolutions and why the changes are important.”
• “She builds rapport well, she understands how to build that collaboration with her teammates to get them on board.”
• “She took things to the next level, she was able to get the directors together and do creative things to improve the overall quality for the hospital. She was able to get people excited about quality!”
• “She takes a practical approach, she's a great role model, very professional, and very focused on patient safety and quality.”

Qualifications & Achievements:

• Excels in identifying issues, and developing and implementing initiatives to address those needs
• Thoroughly knowledgeable in TJC, CMS rules and regulations and continual survey readiness
• Familiar with IPPS, OPPS, Quality Net, and state quality reporting
• Implemented voluntary Medicare Core Measure reporting
• Developed and implemented an annual risk management evaluation and improvement plan
• Implemented electronic patient safety occurrence reporting, and compliment/complaint feedback management
• Manages all patient safety events and complaints with the assistance of appropriate staff and department leaders
• Computer savvy and well versed in numerous software and EMR platform, proficient in Word, Excel, and PowerPoint
• Advanced skills in data analysis and presentation development; served as an Excel resource/instructor to other staff

Expertise:

• Performance Improvement
• Lean / Six Sigma
• Assurance
• Quality Improvement
• Risk Management
• Patient Safety
• Work Flow Analysis

Experience:

• Interim Quality / Performance Improvement Consultant | 375+ bed acute care hospital
• Interim Quality Manager/Analyst/Consultant | 50 bed acute care hospital
• Interim Case Manager/Utilization Review Director | 25+ bed critical access & 20 LTC bed hospital
• Director of Quality, Risk, Utilization Review, and Infection Control | 25 bed critical access & 60+ bed skilled nursing hospital

Education:

• Master of Science Degree (MS)
• Registered Nurse (RN)
• Certified Professional in Healthcare Quality (CPHQ)

Contact Candidate

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