Interim CNO | MSN, MSM, FACHE Last Updated: September 18, 2017 (3 months ago)
Interim CNO | MSN, MSM, FACHE
Immediately
Our candidate is a highly knowledgeable executive Nurse leader with over 30 years of progressive leadership and senior level management experience. She has a proven track record with an intense focus on building positive culture to benefit staff and patients, solidifying positive physician relationships, and exceptional Quality Management. She demonstrates abilities to deliver outstanding revenue and productivity enhancements and cost reductions, while also providing comprehensive knowledge of inpatient, outpatient and emergency services and designing / building healthcare facilities and staff development. When you've had a chance to review the details below, please email or give us a call to discuss any questions you might have.

References & Reviews
________________________________________
• “She is very well respected; her team would just do anything for her because she's such a dynamic leader.”
• “She's a rare find, not only does she understand the clinical perspective, but she's able to engage staff in a way that is unique in getting the culture and mindset of patient experience.”
• “She is able to help motivate others to deliver the kind of care you would want to receive.”
• “She's always looking to improve things.”

• Identified $1M in lost revenue due to workflow design problems and incomplete work que issues which were corrected, and recovered the lost revenue within 8 weeks
• Manages controllable expenses on trend at less than 5%
• Led a 12,500-square foot Urgent Care Center construction project from inception to completion
• Managed renovation of an entire facility, over a 6.5-year period with a budget of $12M
• Created and implemented a shared governance model with department clinical leaders
• Implemented FT process with advanced treatment protocols
• Coordinated with executive team to optimize the facility policies and procedures
• Fully reengineered triage process including staffing matrix changes, physical redesign and construction, and advanced triage protocols
• Established enterprise service standards nationwide by travelling to sites across the US to develop and leverage relationships with local executive team members at contracted organizations
• Created Service Excellence department by collaborating with a core team of leaders to develop leaders and staff for the department
• Served as the liaison to the executive team
• Accountable all for nursing practices and patient care standards
• Budget Development & Management
• Process Expertise
• Strategic Planning
• Facility Design
• Process Reengineering
• Customer Satisfaction
• Cultural Transformation & Service Excellence
• TJC, CMS
• Residency Programs
• Hospitalist Programs
• Executive VP, Clinical & Client Services | Healthcare consulting firm with 170+ sites
• Interim CNO | 100+ bed community hospital
• COO | 25 bed critical access hospital
• Director of Emergency / Trauma Services | 500+bed acute care facility
• Master of Science in Nursing (MSN)
• Master of Science in Management (MSM)
• Fellow of the American College of Healthcare Executives (FACHE)

Resume Content

Title:

Interim CNO | MSN, MSM, FACHE

Date Available:

Immediately

Summary:

Our candidate is a highly knowledgeable executive Nurse leader with over 30 years of progressive leadership and senior level management experience. She has a proven track record with an intense focus on building positive culture to benefit staff and patients, solidifying positive physician relationships, and exceptional Quality Management. She demonstrates abilities to deliver outstanding revenue and productivity enhancements and cost reductions, while also providing comprehensive knowledge of inpatient, outpatient and emergency services and designing / building healthcare facilities and staff development. When you've had a chance to review the details below, please email or give us a call to discuss any questions you might have.

References & Reviews
________________________________________
• “She is very well respected; her team would just do anything for her because she's such a dynamic leader.”
• “She's a rare find, not only does she understand the clinical perspective, but she's able to engage staff in a way that is unique in getting the culture and mindset of patient experience.”
• “She is able to help motivate others to deliver the kind of care you would want to receive.”
• “She's always looking to improve things.”

Qualifications & Achievements:

• Identified $1M in lost revenue due to workflow design problems and incomplete work que issues which were corrected, and recovered the lost revenue within 8 weeks
• Manages controllable expenses on trend at less than 5%
• Led a 12,500-square foot Urgent Care Center construction project from inception to completion
• Managed renovation of an entire facility, over a 6.5-year period with a budget of $12M
• Created and implemented a shared governance model with department clinical leaders
• Implemented FT process with advanced treatment protocols
• Coordinated with executive team to optimize the facility policies and procedures
• Fully reengineered triage process including staffing matrix changes, physical redesign and construction, and advanced triage protocols
• Established enterprise service standards nationwide by travelling to sites across the US to develop and leverage relationships with local executive team members at contracted organizations
• Created Service Excellence department by collaborating with a core team of leaders to develop leaders and staff for the department
• Served as the liaison to the executive team

Expertise:

• Accountable all for nursing practices and patient care standards
• Budget Development & Management
• Process Expertise
• Strategic Planning
• Facility Design
• Process Reengineering
• Customer Satisfaction
• Cultural Transformation & Service Excellence
• TJC, CMS
• Residency Programs
• Hospitalist Programs

Experience:

• Executive VP, Clinical & Client Services | Healthcare consulting firm with 170+ sites
• Interim CNO | 100+ bed community hospital
• COO | 25 bed critical access hospital
• Director of Emergency / Trauma Services | 500+bed acute care facility

Education:

• Master of Science in Nursing (MSN)
• Master of Science in Management (MSM)
• Fellow of the American College of Healthcare Executives (FACHE)

Contact Candidate

  • Featured Candidate Information Request Form