Interim Director of Quality | BSN, CPHQ, RN – TN Compact & CA Last Updated: April 17, 2018 (about 1 month ago)
Interim Director of Quality | BSN, CPHQ, RN – TN Compact & CA
Currently Available
Leadership & Acute Care Experienced

A "hit the ground running" Director of Quality with over 25 years of clinical experience, including 12 years in Quality and Risk Management. Expertise includes a thorough understanding of rules and regulations, TJC, CMS, OSHA and continual survey readiness. Designed and implemented effective quality improvement, infection control, risk prevention and credentialing programs including OPPE & FPPE, as well as resolution programs for grievances and complaints.

References & Reviews

• “She was able to put a very comprehensive, solid quality plan together in a short period of time, and she managed implementation beautifully.”
• “She embraced a difficult leadership group and really reset our whole quality department, including implementing new policies and procedures.”
• “She is very collaborative, she really engaged the team, she's able to work in a difficult situation with difficult personalities and get things done.”
• “She has excellent knowledge of patient safety and quality, and an ability to grasp the laws in every state, the experience she brings to the table is amazing!”

• Excels in developing patient safety initiatives and compliance with accrediting and regulatory standards through comprehensive assessment, planning, monitoring and evaluation of organizational processes
• Provides training and coaching for process improvement projects and customer service programs
• Facilitated clear, accurate communication regarding performance improvement and outcomes to all levels of the organization
• Instrumental in developing and implementing policies and procedures to promote patient safety and best practice guidelines
• Exceptional communication skills with the ability to interact and collaborate successfully with senior leadership, physicians, clinical teams and department managers
• Completed Risk Assessments, developed, implemented and evaluated action plans
• Competency in NSHN, NCDR, NPDB, QNET, MIDAS, QUANTROS, and all MS Office applications
• Quality Improvement
• Regulatory Compliance
• Infection Prevention
• Medical Staff Credentialing
• Patient Satisfaction
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• Infection Prevention
• Interim Risk Manager | 60 Bed Acute Care Hospital
• Interim Quality Director | 70+ Bed Acute Care Hospital
• Regional Director of Risk Management | 600 Bed Health System
• Bachelor of Science in Nursing (BSN)
• Registered Nurse (RN)
• Certified Professional in Healthcare Quality (CPHQ)

Resume Content

Title:

Interim Director of Quality | BSN, CPHQ, RN – TN Compact & CA

Date Available:

Currently Available

Summary:

Leadership & Acute Care Experienced

A "hit the ground running" Director of Quality with over 25 years of clinical experience, including 12 years in Quality and Risk Management. Expertise includes a thorough understanding of rules and regulations, TJC, CMS, OSHA and continual survey readiness. Designed and implemented effective quality improvement, infection control, risk prevention and credentialing programs including OPPE & FPPE, as well as resolution programs for grievances and complaints.

References & Reviews

• “She was able to put a very comprehensive, solid quality plan together in a short period of time, and she managed implementation beautifully.”
• “She embraced a difficult leadership group and really reset our whole quality department, including implementing new policies and procedures.”
• “She is very collaborative, she really engaged the team, she's able to work in a difficult situation with difficult personalities and get things done.”
• “She has excellent knowledge of patient safety and quality, and an ability to grasp the laws in every state, the experience she brings to the table is amazing!”

Qualifications & Achievements:

• Excels in developing patient safety initiatives and compliance with accrediting and regulatory standards through comprehensive assessment, planning, monitoring and evaluation of organizational processes
• Provides training and coaching for process improvement projects and customer service programs
• Facilitated clear, accurate communication regarding performance improvement and outcomes to all levels of the organization
• Instrumental in developing and implementing policies and procedures to promote patient safety and best practice guidelines
• Exceptional communication skills with the ability to interact and collaborate successfully with senior leadership, physicians, clinical teams and department managers
• Completed Risk Assessments, developed, implemented and evaluated action plans
• Competency in NSHN, NCDR, NPDB, QNET, MIDAS, QUANTROS, and all MS Office applications

Expertise:

• Quality Improvement
• Regulatory Compliance
• Infection Prevention
• Medical Staff Credentialing
• Patient Satisfaction
• Assurance
• Compliance
• Risk Management
• Accreditation
• Patient Safety
• Performance Improvement
• Infection Prevention

Experience:

• Interim Risk Manager | 60 Bed Acute Care Hospital
• Interim Quality Director | 70+ Bed Acute Care Hospital
• Regional Director of Risk Management | 600 Bed Health System

Education:

• Bachelor of Science in Nursing (BSN)
• Registered Nurse (RN)
• Certified Professional in Healthcare Quality (CPHQ)

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